The published repair record
Our technical support pages publish the repair work itself, entry by entry. The record holds four HP500 jobs. First, repair of an HP500 head (moving cone) assembly and its release cylinder. Second, repair of an HP500 head body, including locking bolt and internal thread work. Third, repair of an HP500 horizontal shaft assembly. Fourth, repair of an HP500 main frame, carried out following a main shaft fracture. The entries name the machine and the work; they carry no customer names, and none are published here either — the record is offered as evidence of the repair work this team does, not as a client list. Each of the four jobs is assembly-level work on the components a cone crusher's availability depends on, and together they are why parts enquiries at this company are answered by people who rebuild these machines.
What repair work covers
A repair here starts with assessment, not with a parts list. What failed, and why — a component at the end of its life, a tramp event, or a load problem that a new part alone would meet again? Which mating surfaces ran against the failure — head bore, shaft journal, bushing, frame seat — and which of them are honestly serviceable? The scope is then set at assembly level where the machine's design rewards it: the head assembly, the release cylinders, the shaft assemblies and the frame are treated as the assemblies they are, stripped and measured as units. Parts consumed by a repair come from the same catalogue the parts programme sells, under the same recorded position stated across this site — for the HP500 of the repair record, no part line is recorded against that size, and any HP500 part supplied is a general catalogue line confirmed against its original part number.
Repair or replace: the honest calculation
Not every failed assembly should be repaired, and the assessment says so when it is so. The calculation weighs the assembly's remaining structure — a frame with sound seats and a repairable crack is a different proposition from one whose load path is compromised — against the cost and lead time of replacement supply, and against the downtime each route carries. Where repair is chosen, a failure record protects the result: photographs of the damage before cleaning, the position of cracking relative to threads and journals, and the machine's recent event history — tramp incidents, setting excursions, oil problems — so the repaired assembly is not returned to the conditions that broke it. Plants that keep that record get repairs that hold; plants that do not, get repeats.
How a repair enquiry runs
Send the machine model and size, a description of the failure or the work suspected, and photographs of the assembly and its damage — with dimensions where a component can be measured. The reply separates assessment findings from the work proposed, and quotes parts and repair scope distinctly, with lead time stated per item. Alongside repair, the company's service offer covers technical consultation, system design, installation, commissioning, maintenance and operator training across the equipment range, so a repair can be combined with the recommissioning support that returns the machine to production. Contact Angela Ren of the Import & Export Department through the contact page to open a repair enquiry.
| Published record | Four HP500 repairs: head assembly & release cylinder; head body (locking bolt / internal thread); horizontal shaft assembly; main frame after a main shaft fracture |
|---|---|
| Scope | Assessment, assembly-level repair and rebuild support, recommissioning |
| Parts basis | Catalogue parts under the recorded position stated site-wide; for the HP500, parts are general catalogue lines confirmed per part number |
| Enquiry basis | Machine model and size, failure description, photographs, dimensions |
Open a repair enquiry with the failure, not just the part
Send the machine model and size, a description of the failure or the work suspected, and photographs of the assembly and its damage — with dimensions where a component can be measured. The reply separates assessment findings from the work proposed, and quotes parts and repair scope distinctly, with lead time stated per item. Contact Angela Ren of the Import & Export Department through the contact page or by mobile on +86 137 5230 3055.
